2 out of 52 of 5Verified customerSupport and communication
Support Took Way Longer Than Expected
When I first signed up, I honestly didn’t expect it to take so long to get everything running. The software itself seemed straightforward enough, but the onboarding process dragged out much longer than I thought it would. It felt like there was a lot of waiting in between steps, especially for telephonic support response times. I appreciate that once I finally got past those initial delays, things became a bit smoother and the training was useful to an extent. But the initial lag really caught me off guard. It made the entire experience feel more frustrating and less efficient than I had hoped for when I started using this platform.