2 out of 52 of 5Verified purchaseSupport and communication
Support took too long to respond and left me hanging
I reached out to telephonic support multiple times during my onboarding, mostly because some features weren’t working as I expected. Each time, the response felt slow and sometimes unclear. It took days to get answers, which delayed my workflow setup considerably. On the plus side, when they finally did respond, the help was somewhat useful, but the long waiting time was frustrating. I would have appreciated more prompt and clear communication to avoid repeated follow-ups. While the software itself seemed okay, the support left a lot to be desired. The overall delay impacted my confidence in their responsiveness for future issues.