Support took too long to respond

The clarity of communication from support was disappointing. Every time I reached out for help, the explanations were either vague or confusing. I had to repeatedly ask for simpler instructions because the answers didn’t make things any clearer on the first pass. It felt like the person on the phone was rushing or not fully prepared to address my questions properly. What frustrated me most was the long time it took for the calls to be answered and for meaningful solutions to be proposed. The delays seriously hampered my experience with the platform overall, and made me reconsider if the support infrastructure was robust enough for reliable use.