I found the telephonic support to be slower than expected when I encountered difficulties with the c

I found the telephonic support to be slower than expected when I encountered difficulties with the c

I found the telephonic support to be slower than expected when I encountered difficulties with the calling tools. It took considerably more time than I had anticipated to get clear answers or resolutions for the issues I faced during setup. Although the support staff was polite and willing to help, the delays in communication were notable. This was quite frustrating given that the invoicing and payment processes were smooth and did not require assistance. Additionally, while automatic updates seemed to work well in keeping the software current, the initial troubleshooting required on my part was longer than I would have liked. Because of this experience, I am uncertain if I would rely heavily on the support system again for future queries, as the extended wait times disrupted my workflow considerably. Overall, the time taken to resolve support issues marked a significant downside in my use of the product.