Support took too long, left me unsure
The time it took for support to address my problems with the calling software and database setup was longer than I expected, which affected my confidence in the system. Calls to the telephonic support line usually involved wait times that tested my patience, and while eventually the issues were addressed, I felt that the lack of timely assistance left me uncertain about fully relying on WFHI’s solutions. The payment and invoicing process itself ran smoothly, but my confidence dwindled as I encountered multiple software glitches without immediate help. By the end of the process, I was left unsure if the tools would be consistently dependable long term, given how slowly some concerns were handled. The whole setup effort seemed needlessly prolonged, and I hope that future users will have a quicker turnaround when reaching out for support.