Support took too long, abhi bhi soch rahi hoon
Mujhe lagta hai support lene mein bohot time lag gaya tha. Jab main telephonic support ke liye call kiya, response slow tha aur mai thoda confuse ho gayi thi ki kya mein phir se call karti rahoon ya wait karti rahoon. Software updates ke time bhi thoda interruption aaya tha, aur database mein entries set karne ke dauran kuch steps ache se samajh nahi aaye the, jo training mein mujhe thode thode cover kiye gaye the. Is experience ke baad mujhe sochna padega ki agle baar support leni pade toh main kaisi planning karungi, kyunki jarurat par bhi help jaldi nahi milti thi. Payment process thoda complicated raha tha, aur invoice clear karne mein thodi der lagi. Overall, mujhe lagta hai ki next time me better expectations set karungi regarding support timing and help availability, warna frustrating rahega.