Support took time but eventually stood out
I would say the support took longer than I expected to get fully up and running with the software, which was a bit frustrating at first. Despite the initial wait, once they responded, their help was thorough and covered all the issues I faced with training and dialer use. This patience and depth of communication really stood out as a positive. The training sessions were detailed but could have been quicker in their delivery. Automatic updates ran smoothly in the background, which kept the software stable without me needing to intervene. Overall, though the wait was somewhat long, the quality of support redeemed the delay, and I felt guided through the process. This made me more confident about continuing with the software and applying it to my remote workflow after the initial hurdles.