Support took time but eventually addressed the issue
The support team got back to me after some waiting, which was a bit frustrating considering I needed help urgently with my dialer not syncing correctly. When I got through, they were polite and fairly clear in explaining what might be going wrong and the steps to fix it remotely. However, the process took longer than I expected with the back-and-forth calls and some unclear technical terms that required further explanation. It made me feel slightly uneasy during the downtime since my workflow depends heavily on those calling tools. That said, once the problem was resolved, the automatic updates seemed to improve the system's stability, and I appreciated the follow-up call to check if everything was working smoothly. So, it wasn’t a flawless experience but still decent enough, with room for faster response times and clearer communication.