5 out of 55 of 5Verified purchaseSupport and communication
Support took their time but left me confident
Talking to the support team took longer than I expected, but by the end of it, I felt really confident about how to manage the software and calling tools. Initially, I had a few doubts about some features and whether automatic updates would disrupt my usual flow, but their explanations were laid back and detailed enough to clear my confusion. I like that they didn't rush me, and I got a better sense of the system overall. Even if the wait was a bit long, I appreciated having a thorough conversation because now I’m comfortable making calls and managing that database efficiently. So, despite the time it took, I think the support was effective and left me prepared to use everything well.