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WFHI review

Support took the longest but was the most notable part

3 out of 53 of 5Verified purchaseSupport and communication

Support took the longest but was the most notable part

I started by signing up and exploring the invoicing system which was straightforward. Accessing the software went without issue but then I encountered some difficulties operating the dialer and setting up the database for my workflows. The automated updates sometimes caused unexpected changes in functionality which I hadn't anticipated. The telephonic support was where things stood out; I had to wait longer than expected for detailed guidance but the help provided was clear and methodical which helped me eventually get going. Overall, the onboarding flow and training took more time than I expected, though the step-by-step assistance made the process manageable despite occasional delays.

Priya KolheGoa, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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