Support took some time but I felt mostly confident at the end
I found the telephonic support helpful, although it did take longer than I hoped to get clear answers initially. The wait to connect was somewhat frustrating because I needed assistance with a few software features like the call dialer and database sync. Once I did get through, the support team was patient and informative, explaining steps in a way that made me feel more confident about operating the tools myself. However, I still have a minor reservation about the availability of immediate help during peak hours, as it wasn’t always prompt. After the entire process though, my understanding improved significantly, and the priority assistance helped resolve critical doubts effectively. In sum, the time taken could be better, but the quality of communication eventually gave me the assurance I needed to continue relying on the software.