Support took some effort but mostly worked well day by day
From day to day, I found the telephonic support did the job though it required a bit of persistence at times. Issues with the dialer or database sometimes needed repeated calls or explanations before resolution. Automatic updates occasionally changed settings without clear notification, which prompted me to call support multiple times. Despite this, each interaction moved toward solving the problem steadily, and I appreciated the practical assistance received. The team's approach was focused on answering the question and helping me continue with my workflow. It’s not that support was instantly perfect, but given the complexity of the software, the effort I put in was reasonable to get effective help overall. I think future users should expect that managing some issues will take time but will be possible with consistent follow-up.