Support took some effort, but built my confidence
I reached out to WFHI for telephonic support a few times to clarify some questions that came up during my early use of the dialer and main software. Each time, the team was patient, even when I had to call back or follow up. It definitely required a bit of persistence on my side to connect and get through all the steps of my questions, but in the end, I felt assured that the software was working as expected. The priority assistance really made a difference when I had a pressing issue with the database synchronization, and they guided me through it over the phone. By the final call, I was confident using the tools independently and appreciated that clear communication helped me overcome the initial confusion. The sign-up and invoicing also went without hiccup, so overall, the effort I put in was worthwhile and left me satisfied.