4 out of 54 of 5Unverified experienceSupport and communication
Support took some effort but built confidence
I had to call support a couple of times to understand some features, especially the dialer and database setup. Each time, it took a few minutes on the phone to explain things clearly, which required some patience on my side. However, by the end of the third call, I felt confident managing the software myself without confusion. The updates roll out smoothly, so I didn’t face anything unexpected. That said, the effort to reach clarity was a bit more than I would have liked. But overall, I appreciate how the support team guided me step-by-step until I felt comfortable using all the components. It was definitely beneficial even if it took some time and effort.