Support took quite a bit of effort, still not sure about everything
I found the support communication to be somewhat laborious. When I reached out by phone, the wait times were longer than I anticipated, which was a bit frustrating. After finally connecting, the help was useful but didn't entirely resolve my doubts about some software features. I’m not fully confident I understand all aspects of the calling tools or the database functionality despite several calls. It felt like I had to push fairly hard to get the right information and that there was some communication gap. Billing and sign-up were fine compared to tech support, so at least that part didn't require extra effort. Reflecting on the whole, I appreciate the support team's willingness to assist but found the process more time-consuming than I expected. I am still unsure how smoothly everything will run without further assistance, so I feel slightly hesitant even now. Hopefully, the next time I call, things will be clearer and less tiresome.