I found the telephonic support to be something that required a fair amount of effort on my part. Whi

I found the telephonic support to be something that required a fair amount of effort on my part. Whi

I found the telephonic support to be something that required a fair amount of effort on my part. While the team was generally polite, I’m not fully sure whether I'd feel comfortable reaching out again if I needed help. The communication sometimes felt slow, and I had to explain my problem multiple times before getting a clear answer. Even after waiting on the line, I occasionally felt that my concerns weren’t addressed as thoroughly as I hoped. While the software onboarding did proceed okay, knowing that support might require repeated calls or patience makes me hesitant. On the positive side, the training was fairly straightforward, and I could follow most steps without needing to contact anyone. But if I do hit a snag in the future, I’m unsure if it will be easier or end up needing the same time-consuming effort to get help. It leaves me a bit uncertain about how much assistance I can reliably expect when problems come up.