I had expected faster, clearer support communication before signing up. Initially, the assistance se

I had expected faster, clearer support communication before signing up. Initially, the assistance se

I had expected faster, clearer support communication before signing up. Initially, the assistance seemed fine when I started using the software and training modules, but as I progressed to using the dialer and managing the database, things became less straightforward. Sometimes, the explanations didn't match what I was hoping for, and I found myself needing to ask multiple times. The payment process and invoice generation were as expected and worked smoothly, but the onboarding took extra time and patience. The updates happen automatically, which helps, yet the support's responsiveness in some areas did not quite meet what I anticipated. Overall, it was a mixed experience that required more effort than I had thought it would.