2 out of 52 of 5Unverified experienceSupport and communication
Support took longer to get me started than expected
It took considerably more time than I anticipated to get going with support. Initially, when I called for help, I expected quicker resolution to set up the calling tools and database features. However, the responses came slower, and sometimes I had to repeat my issues multiple times to get clear instructions. That being said, the support staff was generally polite and tried their best to assist me despite the delays. After a while, I did manage to get the system operational enough to continue working, but the waiting period was frustrating. I suppose with more patience one can get through, but faster turnaround would be better.