2 out of 52 of 5Verified purchaseSupport and communication
When I encountered issues during setup, the telephonic support was generally polite and explained th
When I encountered issues during setup, the telephonic support was generally polite and explained things clearly. However, it took longer than I anticipated for the problems to be resolved, which made me a bit impatient. The priority assistance did help, but the wait times during busy periods were noticeable. I appreciated they kept me updated, but a faster response would have alleviated my concerns more effectively. Overall, their communication was fair but could benefit from quicker turnaround in handling unexpected problems.