Support took longer than I thought but was quite helpful
At first, I assumed that getting telephonic support would be quick and maybe even instant once I encountered an issue. It turned out to take a bit longer, which made me wonder if I’d have to deal with delays consistently. Eventually, though, the time invested seemed to pay off because the support was thorough and patient. They didn’t rush through my questions, and I was able to clarify a few things about using the dialer and database more confidently afterwards. It’s possible I just needed to wait my turn, but it felt like the process was slower than I initially hoped. Even so, I realize that this approach ensured I really understood the explanations. Afterwards, I felt less hesitant about handling automatic updates or navigating invoicing steps on my own in the future. So while the support wasn’t lightning fast, it was effective enough that I think I would reach out again if needed. Spending more time than expected was not ideal, but the detail and care I got made up for the wait in my opinion.