2 out of 52 of 5Verified purchaseSupport and communication
Support took longer than I expected, se thoda disappointed hoon
Mujhe laga tha ki support team quick response degi jab maine phone kiya, par delays hue aur baat karne mein waqt zyada lag gaya. Matlab, jo concerns the mere pass invoice aur payment ke regarding, unka jawab milne mein der hui thi. Phir bhi, jaise main support ki baat karunga, mujhe lagega ki staff politely samjhaane ki koshish kar raha tha aur mujhe poora samajh aaya. Lekin expectation thi ki zyada promptly help milegi aur har connection jab karta, clarity milegi without repeating apna problem. Thoda support side strong karne ki zarurat hai, warna software aur database feature to theek tha aur automated updates bhi fine thi. So overall experience thoda mixed raha, par time zyada lagne ki wajah se frustration hua tha.