Support took longer than I expected, but it worked
When I first started, I thought the support would instantly guide me through every part of the software and its tools. I expected frequent calls or hands-on assistance right away. However, in reality, I had to figure out quite a bit myself before I reached out for help. The telephonic support wasn’t the instant fix I had imagined, which made the setup stretch out longer than planned — around a week before most of the major issues were ironed out. What was nice is that when I did connect with support, their advice was solid and helped me understand the dialer and database features much better. So while it took more time on my part to get comfortable, the support matched my expectations when I finally used it. If I were to do it again, I might try to prepare more before contacting them, as the self-study part was needed in the beginning.