Support took longer than I expected but got there in the end
When I called support, I expected quicker resolution, but it turned out to be a bit of a wait. Initially, I had to explain my issue multiple times to different representatives, which was frustrating. Each time, I hoped they would get to the point faster, but often I felt they were not fully prepared to handle my specific queries. Eventually, after some back-and-forth and a bit of hold time, my problem was understood and assistance was provided. The dialer and database features were working okay overall, but technical glitches during use prompted my call to support. On the bright side, the training materials had helped me troubleshoot minor issues myself before reaching out, which saved some time. The payment process was straightforward and communication around invoicing was clear. Though the support wasn’t as fast or smooth as I’d hoped, the staff did eventually assist me well enough. It took more patience than I expected but I’d use their support again if needed.