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WFHI review

I was hoping the communication and telephonic support would respond quicker than they did. When I re

2 out of 52 of 5Verified customerSupport and communication

I was hoping the communication and telephonic support would respond quicker than they did. When I re

I was hoping the communication and telephonic support would respond quicker than they did. When I reached out for help with the dialer setup, the responses were slower than expected, and the explanations did not immediately solve my problems. Although eventually I managed to make the software functional, the support interaction felt less efficient than I anticipated, and it required several calls. The database feature worked okay once set up, but the waiting time for updates and assistance slowed down progress. The training had some useful parts, but the practical follow-up response was disappointing. Sign-up and invoicing were straightforward, so at least that part did the job properly. In all, the support did not fully meet the expectations I had from the pre-purchase information given, which left me somewhat dissatisfied with the overall communication process.

Chandan DeshmukhRajasthan, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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