So, ive been using the software for some weeks now and I gotta say the day to day experience with su
So, ive been using the software for some weeks now and I gotta say the day to day experience with support has been a bit up and down. Sometimes they answer your calls quickly and help you solve your issues without much hassle, other times you wait on the line for quite a while which is a bit frustrating when youre trying to keep things moving. The software itself runs fine most days; dialer has good features but occasionally feels laggy during busy hours and the database sometimes needs a refresh which can slow down workflows somewhat. I dont mind the automatic updates, they add new stuff but sometimes those changes come without much notice which makes adjusting a bit tricky for a time. Overall, id say support could be quicker consistently and maybe give more heads up about updates, but the tools themselves work okay day to day for what I need.