I recently started using WFHI and compared to other platforms I’ve tried, the support response time

I recently started using WFHI and compared to other platforms I’ve tried, the support response time

I recently started using WFHI and compared to other platforms I’ve tried, the support response time here was a bit slower than I hoped. While I found the agents polite and the information useful, it did take longer for my queries to get answers. Usually, previous services offered quicker clarifications especially on tricky database issues and dialing tool glitches. The training was okay but not as hands-on as I prefer. On the positive side, the automated updates work smoothly and the billing process is transparent at least. I liked the overall design of the software, but that extra time waiting for support to respond slightly dampened my experience. I hope with their priority assistance option, response times improve. This might be worth it for users who don’t require instant help. So far the communication process is workable but not excellent compared to what I’m used to.