4 out of 54 of 5Verified purchaseSupport and communication
Support took long to get things running properly
I found that getting my issues resolved through support was slower than expected. The initial response was okay but the follow-up communication dragged on without firm resolution timelines. While the agents were polite, the main thing missing was a quicker turnaround to get me fully operational. Waiting days for each step wasn’t practical when I wanted to integrate the software quickly. It worked eventually, but the delay affected my ability to start working smoothly. A more streamlined support process with faster response time would have improved the overall onboarding experience significantly.