Skip to main content

WFHI review

Support Took Its Time Explaining Labels

2 out of 52 of 5Unverified experienceSupport and communication

Support Took Its Time Explaining Labels

Hey friend, gotta say, it took way longer than I expected to figure out what some of those labels even meant. Like, I was just messing around with the calling tools and ended up confused by the database entries—couldn't tell which tag was what without flipping between screens. I tried reaching out to support, but the replies were kind of slow, and honestly their explanations were a bit roundabout. Maybe it was just me being impatient, but I expected quicker clarity. The jargon could definitely be simpler too; felt like decoding another language sometimes. That said, I guess the telephonic assistance did help eventually, even if it was a slow process. Guess next time I might try training again first before diving in so fast. At least the payments and sign-up didn’t confuse me as badly, so not all bad.

Advait SodhiKarnataka, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy