support took its time but got things fixed in the end
I reached out to wfhi when I hit a snag in the dialer feature, and while the person on the phone was friendly and tried to help immediately, it definitely took longer than I first expected. The support team communicated well, but explaining the issue and waiting through multiple steps felt a bit dragged out, especially on days when I could use the software without glitches. I appreciate that they didn’t rush, ensuring things were properly sorted before ending the calls. Overall, the experience of handling the problem was positive, but the wait times tested my patience a little. Still, once settled, the software worked as intended, and I got valuable guidance on the database features too. Signing up and invoicing weren’t a concern at all, so that part was smooth sailing from my perspective.