Support Took Its Time

Getting going with the WFHI software had its ups and downs. The sign-up and onboarding flow moved slowly for me; it was not as intuitive as I hoped, which somewhat delayed my initial setup. However, once past those first steps, the dialer and database feature worked reliably, which was a relief. The telephonic support took quite some time to respond during my early queries, but once communication was established, they were helpful and patient. Automatic updates didn’t interfere with my workflow, which I appreciated. Overall, the mix of some friction at the start and smoother operation later left me uncertain about the experience's consistency.