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WFHI review

When I first signed up, I did expect support communication to be a bit quicker than what actually ha

2 out of 52 of 5Verified purchaseSupport and communication

When I first signed up, I did expect support communication to be a bit quicker than what actually ha

When I first signed up, I did expect support communication to be a bit quicker than what actually happened. The telephonic assistance eventually came through after several back and forths, which was somewhat frustrating since I needed help setting up the dialer for daily calls. On the bright side, the folks on the line were polite and did try to understand my concerns, but the lag in response wasn't quite what I imagined. I had hoped automatic updates would smooth some of these initial bumps, but it didn't quite change the pace of support. Signing up and getting the invoice was straightforward, though, and that part was seamless enough to give me a neutral feeling. Thinking back, I’m not certain I’d rely again on this level of support timing, as it requires patience and a bit of extra effort on my part. Overall, the experience was okay but certainly not up to my expectations for swift assistance and communication.

Kavya SenguptaDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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