2 out of 52 of 5Verified purchaseSupport and communication
Support took far too long to address issues properly
When problems arose during my use of the platform, the timeliness of support was quite disappointing. Reaching out to telephonic assistance initially seemed promising, but the resolution process stretched over too many days, slowing down my workflow considerably. The communication during this period felt formal and distant, with no proactive follow-ups or clear timeline shared. Despite eventually receiving solutions, the delay affected my confidence in the support system's efficiency. I will grant that when they did respond, the assistance was technically sound, yet the excess downtime was frustrating and not what I expected for issues that impacted my daily usage.