Support took effort, not effortless like you’d hope
Honestly, the telephonic support was decent but required quite a bit of patience and repetition on my part. Sometimes they understood the issue without me having to repeat it, sometimes not at all. Handling day-to-day questions became a bit of a chore after a while. The automatic updates were sometimes helpful but occasionally added to confusion when new features appeared without much explanation. The sign-up and invoicing process was straightforward initially but following up on billing queries felt like explaining the same thing multiple times. It wasn’t terrible, just a bit wearying knowing I’d have to repeat myself to get priority assistance. I appreciate the team’s efforts overall, but the process across days wasn’t as smooth or effortless as I’d hoped, requiring more persistence than expected to get help where it was needed.