1 out of 51 of 5Verified purchaseSupport and communication
Support took ages, but some helpful info found eventually
Honestly, I’m still trying to figure out the support system. It took much longer than I expected to get any real help when I first needed it. Calling them felt like going in circles and sometimes I wasn’t sure who I was talking to or if they fully understood my issues. On the other hand, when I finally got a connection, the information was useful and helped me understand some tricky aspects of the software. The waiting was what frustrated me the most since I wanted to get started quickly and smoothly, but ended up wasting time. I’m unsure if this delay is typical or just how my experience happened, but it definitely hurt my initial impression. The good support moments didn’t fully make up for the lengthy wait to get going.