3 out of 53 of 5Verified customerSupport and communication
Support took a while to respond but usually resolved issues
During my regular use over a couple of weeks, I noticed that support did not always reply immediately but did eventually help resolve problems with the dialer configuration. Sometimes the delay was noticeable, especially during peak hours. Despite that, the resolutions offered were generally effective, allowing me to keep using the calling tools and database without major disruptions. The software’s daily functions ran adequately, and the automatic updates did not interfere much once settings were adjusted. Time spent waiting became less frustrating once I realized the support team was thorough in tackling issues, even if slower than ideal. So the time aspects were the biggest hurdle in maintaining smooth workflow.