Support took a couple of calls, but I got there
I contacted WFHI’s support a few times and felt quite confident by the end of it. Each time I reached out, the telephonic support was clear and to the point, explaining steps I was unsure about. It took more than one call to fully navigate some features, particularly the calling tools and how to use the dialer efficiently. However, the staff’s patience was apparent, and they guided me without rushing. The communication was straightforward, no jargon that left me confused. The sign-up and payment process was also handled smoothly, reducing any initial worry about getting set up. My only reservation was the slight lag between my query and the callback, which gave me a little doubt at first. Still, I appreciated the overall clarity and helpfulness, which made it easier to feel on track with the software.