2 out of 52 of 5Verified purchaseSupport and communication
Support toh thoda alag tha, expect kiya tha zyada
Main pehle kuch aur similar software use karta tha aur mujhe laga WFHI ka support thoda different hai. Wo itna quick response nahi dete jitna main pehle mila karta tha. Jab queries bheji to calls helpful to rahe par follow-up kam mila. Support team se baat karte waqt kuch galat fehmi bhi hui jo pehle nahi dekhi thi. Mujhe laga ki training ki taraf se zyada guidance milegi onsite ya calls ke dauran, lekin wo bhi utni achhi nahi thi like merese expect thi. Overall, support mein thoda disappointment raha kyunki main thoda aur proactive aur detailed communication ki umeed karta tha.