Support toh thik thak thi but no big deal
Maine pehle bhi doosri companies ke support se kaam kiya hai, toh mujhe pata tha ki acha support milna mushkil hota hai. Yahan par telephonic support bilkul thik tha, help karne wali baat karti thi, par zyadatar responses thode generic lage. Kabhi kabhi lagta tha ki adhik personalised focus nahi mil raha, jaise ki bas standard solutions bataye ja rahe hain. Communication ka flow thoda slow tha, aur jab mujhe urgent help chahiye thi toh delay hua. Jo training sessions mile woh kaafi basic the, jo kisi ne remote workflow software pe pehli baar kaam karta hoga uske liye sahi hain. Software ka interface samajhna mujhe easy laga aur updates bhi automatic the, par agar advanced use karna ho toh shayad zyada help chahiye hogi. Overall, poora experience thoda bland tha, support toh thik thi par aur kuch khaas nahi laga.