Support toh thik tha, par purani jagah se kaafi zyada complex tha
Maine pehle kisi doosri service ka use kiya tha jahan support system kaafi zyada straightforward tha. Yahan WFHI ki telephonic support thodi complicated lagi, kyunki mujhe baar-baar alag-alag departments se connect hona pada, jo pehle experience mein nahi hota tha. Ek positive baat yeh thi ki operating hours aur response time theek tha, matlab support available tha jab zarurat thi. Lekin support ke steps zyada linear nahi the, jo pehle mujhe help milti thi uske mukable yahan thodi delay hui. Training ki quality bhi standard thi, lekin support experience thoda frustrating bana. Mujhe laga ki updates achhi tarah automate hoti hain, par kabhi-kabhi unhone workflow disrupt kiya jo pura experience thoda difficult banata tha. Akhir mein mujhe yeh kehna padega ki agar mujhe simple aur predictable support chahiye tha to purana experience better tha, par agar detailed explanation chahiye tha tab shayad yeh better lag sakta tha.