Support toh thik tha, par pehle ke jaisa feedback nahi mila
Main pehle ek aur remote workflow software use kar rahi thi, aur comparison mein kahun toh WFHI ka support kuch zyada helpful nahi laga. Pehle wale mein mujhe turant problem samajh ke solution mil jata tha, par yahan pe lagta hai ki responses thode delay se aate hain, aur kai baar mujhe baar baar apna issue explain karna padta tha. Training session toh theek se samajh mein aaya, software ka onboarding bhi simple tha, par jab ek baar software mein koi technical issue aaya, toh support utna responsive nahi tha jitni umeed thi. Jo automatic updates aate hain, unse system downtime hua, jisse mera kaam thoda ruk gaya. Dialer aur calling tools toh theek-thaak hain, basic kam kar jaate hain, par database feature kuch zyada intuitive nahi laga mujhe. Sign-up aur payment process theek tha, invoices mil gaye timely, ismein koi dikkat nahi thi. Overall, main kahungi ki agar aapko tez aur personalized support chahiye toh shayad yeh itna suited na ho, par agar aapko software aur training basic level pe chahiye jo work from home mein help kare, toh theek hai. Mai thodi cautious rahungi, kyunki mujhe lagta hai support system ko improve karna chahiye.