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WFHI review

Support toh thik tha, par baki sab thoda slow laga

2 out of 52 of 5Unverified experienceSupport and communication

Support toh thik tha, par baki sab thoda slow laga

Yaar, mujhe sach kahun toh support wala experience itna badiya nahi laga. Jab main call kiya tha, support wala banda toh help kar raha tha easily, aur woh chaiye hua topics par acha explain bhi kar diya. Bas wahi ek cheez achhi lagi. Lekin baaki communication thodi inconsistent thi, aur mujhe lagta hai main phir se help lungi toh shayad waisa hi hoga – matlab, dependent rehna pad sakta hai. Kabhi kabhi emails ka jawab milne mein time lagta tha, aur jab phone pe baat karte, lagta tha ki woh log samajh nahi rahe mere exact queries ko theek se. Mujhe thoda awkward lagta hai jab mujhe dubara call karna padta hai unhe, par shayad unka workload zyada hai. Overall, main kahungi ke support jo tha woh bas thik tha, koi zabardast yaya exceptional nahi. Contact karne wala banda help karta hai, par baki system mein delay ya confusion zyada dikhta hai. Matlab, agar agle baar mujhe help chahiye, toh bhi main thoda hesitate karungi. Kuch to fine tha, par zyada faida nahi mil paya.

Smita Varun BhattacharyaAssam, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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