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WFHI review

support toh theek thi par thoda wait karna pada

2 out of 52 of 5Unverified experienceSupport and communication

support toh theek thi par thoda wait karna pada

Overall support system jo mila tha, wo mujhe generally acha laga, especially jab mujhe technical issues aaye during dialing tools use karte waqt. Unhone phone support diya tha jo helpfully aur clearly samajhata tha problems ko, aur mujhe thoda relief mila ki response time reasonable tha. Par ek baat jise me thoda improve karna chahungi wo hai ki kabhi kabhi communication thoda delayed hota tha, toh phone pe thode lambe wait karne pade. Training sessions ke dauran jo onboarding process tha, wo smooth chal raha tha lekin kabhi kabhi jab main kisi specific feature ke baare me poochti thi, toh clarity utni jaldi nahi aati thi jitni main expect kar rahi thi. Fir bhi mujhe laga ki unki automatic updates timely aur useful thi, jo software ko fresh rakhti thi. Overall mujhe lage ki agar communication ko thoda aur proactive banaya jaye, toh experience aur better ho sakta tha, but jo support mila usmein sach me genuinely efforts dikh rahe the.

Namita SuriJammu and Kashmir, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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