5 out of 55 of 5Verified purchaseSupport and communication
Support toh theek thi, but self-help bhi karna pada
Mujhe software ke interface par initial training kaafi intuitive lagi, toh bahut kuch maine khud se figure out kar liya. Lekin jab baat aayi technical support ki, toh woh moderate thi; they responded but kuch cheezein mujhe khud find karni padin especially jab database aur calling tools ka integration karna tha. Training sessions me detailed steps diye gaye the and onboarding flow samajhna easy tha. Payment process bhi smooth thi, par kabhi kabhi automatic updates ne thodi confusion create kar di. Still, overall communication balanced thi, aur main khud bhi zyada independent bhi ban paayi. Matlab support mila, par zyada apne dum pe bhi chalna tha.