Support toh theek thi but confidence thoda missing raha
Mujhe laga support team initially helpful rahegi jab maine software use karna start kiya. Par jab maine call kiya toh response time bahut slow tha, aur kai baar jo solutions diye ja rahe the wo mera kaam nahi aaye. Thoda frustration hua kyunki questions kaafi basic the, fir bhi mujhe details nahi samajh aa paayi theek se. Jo cheez main dena chahungi usme support ka ek achha part tha ki jab finally baat hui toh kuch toh clear explanations mile jo relevant the. Lekin overall jo confidence milda woh utna strong nahi tha, kyunki baar-baar phone pe baat karne ke baad bhi main sure nahi thi ki software properly work karega. Automatic updates ne thoda help kiya, par usme bhi kabhi kabhi problem thi. So I would say ki thodi improvement chahiye in communication and assurance ke liye.