Starting mein mujhe laga support team thoda zyada responsive hoga, par actually mein kaafi baar unko
Starting mein mujhe laga support team thoda zyada responsive hoga, par actually mein kaafi baar unko call ya message karti thi aur jawab time pe milta nahi tha. Kuch baar toh aisi situation bhi thi jahan mujhe training ke during software mein problem aayi aur main thoda stress mein thi, par support team thodi der baad reply kar payi. Yeh baat thodi annoying thi, lekin phir bhi jo technical knowledge thi unke paas wo theek thi. Database ki jo queries thi wo solve karne mein toh madad milegi par kabhi delay ki wajah se waqt waste bhi hota tha. Lagta hai working hours ke bahar response aur bhi slow tha. Lekin haan, payment aur invoicing mein wo log kaafi clear the, jo ek achha point tha. Bas thoda consistency nahi dikha support team ne, which is why rating thodi low rakh rahi hoon.