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Mujhe lagta tha ki jab bhi maine support ko call karungi, turant jawab milega, par zyada baar yahin

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Mujhe lagta tha ki jab bhi maine support ko call karungi, turant jawab milega, par zyada baar yahin

Mujhe lagta tha ki jab bhi maine support ko call karungi, turant jawab milega, par zyada baar yahin problem hui ki response thoda dheere aata tha. Pehle jab main apna database setup kar rahi thi, tab unhone turant guidance diya jo helpful tha, par jab dialer mein issue aaya, tab support team se baat karna thoda tough hua. Ek baar to mujhe baar-baar explanation deni padi ki problem kya hai, lag raha tha jaise pehli baar nahi samjhe. Training ke dauraan jo onboarding process tha, usme delivery time theek tha, par jab live use karne lagi dialing software, tab thoda patience lagana pada. Invoice aur payment ke liye jo sign-up hai, wo simple hai, usme pareshaani nahi hui. Lekin main bas yahi kehna chahungi ki jab support se baat karni padti hai, toh response ka wait time aur repeat explanation dena thoda thakanta hai. Ho sakta hai ki sabke inquiry volume ke wajah se ye ho, par mujhe bas ye part standout laga ki woh point jahan mujhe baar-baar bataana pada apni problem ko, waha sabse zyada dikkat hui. Iske alawa baaki sab theek tha, bas thodi aur promptness better hoti toh acha hota.

Varsha ShettyHimachal Pradesh, IndiaExperience: Published:
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