support toh theek tha par purane wale jaise nahi tha
Pehli baat toh ye ki support generally available tha, par wo quality jo main pehle use karta tha usse thodi different thi. Ek dafa mujhe specific dialer issue ka samna karna pada, tab support ne achhi help ki, jaldi problem samjha aur solution diya jo mera genuine experience tha. Baki ke din jab maine calls ke dauran chhoti problems report ki thi, toh jawaab lene mein waqt zyada lagta tha aur kabhi kabhi to unka response vague hota tha. Support ka communication style thoda formal lagta, jisme kabhi kabhi wo baatein samajhna mushkil hota. Training material mein bhi clarity thodi kam thi, as compared to kis tarah main pehle kiya karta tha. Payment aur invoicing ka process thoda straightforward tha, usmein koi badi baat nahi mili. Overall, support accha tha lekin purane system ki tarah smooth aur consistent nahi laga har waqt, jo ek negative side undoubtedly tha.