Support toh theek tha par kaam ke hours pe fit nahi hua
Maine jab WFHI ka support system try kiya toh thoda disappointment hua kyunki wo mere working hours ke hisaab se respond nahi kar paaya. Jab main call kar rahi thi, toh unka telephonic assistance usually office hours ke baad zyada available nahi tha, jab main zyada free hoti thi. Lekin ek acha point hai ki unka automatic update system smooth tha aur kabhi bhi software use karte waqt interruptions nahi aaye. Onboarding process thoda confusing tha, kyunki time zones ka dhyan rakhna zaruri hai aur mujhe laga ki ye clearly mention nahi tha ki support kab milega. Dialer bhi kabhi kabhi delay karta tha, jo meri daily calling flow ko affect karta tha, par database feature theek se integrated tha. Mujhe lagta hai agar support hours thoda flexible hote toh mera overall experience better hota. Payment process simple tha aur sign-up mein jyada dikkat nahi aayi, par haan, support timing ki wajah se main kadam thoda hesitate karke aage badha rahi thi.