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WFHI review

support toh theek tha, par bhi thoda effort laga

4 out of 54 of 5Verified customerSupport and communication

support toh theek tha, par bhi thoda effort laga

Mai regular use kar rahi thi unka software aur support system, aur generally theek tha. Har din koi na koi chhota mota issue toh saamne aata, par wo support team se baat karna easy tha. Kabhi kabhi thoda wait karna padta, par baat clear hoti thi. Invoice aur payment process bhi smooth raha, struggle jyada nahi hui usme. Dialer kaafi sahi chal raha tha har roz, aur database waale feature se bhi kam accha chal raha tha. Automatic updates time pe aate rahe, aur wo changes notice kar paati thi as the software khud update hota tha. Overall, day to day use mei jyada koi badi dikkat nahi aayi, bas thoda patience chahiye tha kabhi kabhi support team ke sath baat karne mei, but they were helpful in samajhne mein jo bhi issue aaya. Training session ke baad onboarding flow clear tha, toh usme zyada problem nahi hoti. Pehle try ke baad sab smoother chala, expectations ke mukable theek tha sab. Aur haan, call karne ke tools bhi frustrating nahi the, balance acha tha usability ka.

Neha MishraRajasthan, IndiaExperience: Published:
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