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WFHI review

Support toh theek tha, par baaki sab mein kami thi

2 out of 52 of 5Verified customerSupport and communication

Support toh theek tha, par baaki sab mein kami thi

Maine jab software use karna shuru kiya, toh initial setup thoda confusing tha. Support team se baat karne par communication mein delays mile, aur jo problems hui unhe samajhne mein unhe zyada patience nahi dikhayi. Lekin ek achhi baat yeh hai ki jab finally unhone apni taraf se help di, toh way helpful raha. Lekin overall process frustrating raha kyunki baar baar follow-ups karne padte the. Training sessions theek tha, par koi clarity nahi thi unka scheduling ka. Database feature achhi tarah kaam karta tha, lekin dialer mein technical glitches se calls cut ho jate the jo kaafi dikkat deti thi. Automatic updates se software kabhi kabhi unstable ho jata tha, jo kaam ko slow karta tha. Payment aur invoicing ka process straightforward tha, isme koi bada issue nahi tha. Generally, solution thoda adhura lagta hai mera experience se, support ka response ajeeb thoda.

Prabha GhoshManipur, IndiaExperience: Published:
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